bankingguy
IS-IT--Management
anyone can share how to implement Avaya BSR solution? Any application notes? First time deploying it.
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How to Implement BSR?
- Thread starter bankingguy
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As a starter you need a Polling VDN and Interflow VDN st the secondary site.
The BSR Application will poll the far-end Polling VDN and compare to the local.
Then the call is sent appropriate queue depending on the stats returned by the "consider" statment in the vector.
Have a look at Page 71 on this doc:
The BSR Application will poll the far-end Polling VDN and compare to the local.
Then the call is sent appropriate queue depending on the stats returned by the "consider" statment in the vector.
Have a look at Page 71 on this doc:
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