KnowItAllmost
Programmer
Hello,
I am looking for a way to forward the CLI when a voicemail is received at one extension and forwarded to another.
At the first extension, upon retrieving the new voicemail, the system says "Call from extension (CLI#)...," but when the voicemail is retrieved at the forwarded extension, the system says "Call from extension (forwarding extn)..."
The Phone Manager app is really where this is a problem. The users are used to pulling the CLI off of the Phone Manager screen and if the message is forwarded from another extension, it only shows the forwarding extension number.
Is there a way to forward the CLI along with the message? Or to somehow display the original inbound CLI in Phone Manager?
Thanks in advance.
Cesar
I am looking for a way to forward the CLI when a voicemail is received at one extension and forwarded to another.
At the first extension, upon retrieving the new voicemail, the system says "Call from extension (CLI#)...," but when the voicemail is retrieved at the forwarded extension, the system says "Call from extension (forwarding extn)..."
The Phone Manager app is really where this is a problem. The users are used to pulling the CLI off of the Phone Manager screen and if the message is forwarded from another extension, it only shows the forwarding extension number.
Is there a way to forward the CLI along with the message? Or to somehow display the original inbound CLI in Phone Manager?
Thanks in advance.
Cesar