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How to fix unresolved calendar item

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MrPB

Technical User
Jun 29, 2002
56
US
When I sync, I have an unresolved item in my Pocket PC
calendar. There's no indication which item is causing the
problem. I've read "move all calendar items to a
temporary folder and then move them back 1 by 1, synching
in between each until you find the culprit." I don't know
how to "move all calendar entries..." Can someone tell how, step by step? I have WIN XP, Office 2003 and Active sync 3.7.1

Thanks in advance,
Phil
 
Just in case someone else needs this information someday, I'm posting an answer I got from support.microsoft.com/newsgroups.

Re: How to fix unresolved calendar item?
From: "Raj Pillai" <YouMeAndTheMailATSofthome.net> Sent: 9/21/2004 12:23:12 PM
Hello Phil,

Before you try to move all your appointments, search for scanpst.exe on your
computer. Usually the location of the file in Windows XP

C:\Program Files\Common Files\System\Mapi\1033\NT\scanpst.exe

Note: C: might need to be replaced with appropriate drive letter.

You will need to run it against the .pst file. Usually the name is
Outlook.pst. If you are unable to locate the path of the .pst file, do the
following:

1. Open Outlook.
2. Click File -> Data File Management
3. This should list all the PST files that are present. Click Open Folder
and you should find the storage path of your *.pst file.

The steps that are involved to move appointments 1 by 1 would be as follows:

1. Open Outlook and goto Calendar.
2. Right-click the Calendar folder and create a new folder of Calendar
Type.
3. Click View -> Arrange by -> Date (This will list all your appointments
datewise)
4. Select All (Press CTRL + A) and drag the selected items into your new
folder.
5. Synchronize and verify. If successful, proceed by moving small batches
of appointments back to the original folder.

--
Regards,
Raj


 
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