Could anyone please tell me how to enable "Long Tones" in a Option 11. I understand that it is feature 808 in a norstar, can't figure it out in the meridian.
REQ: PRT
TYPE: FTR
CUST: 0
Look for EEST and it will be either YES or NO. If it is yes, the next prompt, DTMF will either be YES or NO.
I have been told that in newer releases with PRI to leave EEST set to NO as it isn't needed. If you want to actually hear the touch tones, set both EEST and DTMF to yes. My PBXs are set to NO and we experience no issues.
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