How to do Auto Attendant night service ?

[pea123]

Hie to you all.I know that what Im about to ask I should be knowing already from training but Im sorry that I dont.

Have a client with Mxe MCD 4.1, wants calls to forward to mailbox when business is closed after the calling person hears a customised recording advising them that the business is closed & that they should leave a message.

Does someone out there have a step by step guide as to how I can programme this facility from start to finish?

While at it you can also guide me on how to do Auto Attendant in general.Have checked on MOL but cant quite get it.

 

[Supernova99]

Check the Help files for explanation and examples
search for multi-level



Share what you know - Learn what you don't

 

[Supernova99]

Here is a help file if you need it

Share what you know - Learn what you don't

 

[pea123]

Thanks for the help file.

 

[kwbMitel]

faq1329-6743

faq1329-7197

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Occam's Razor - All things being equal, the simplest solution is the right one.

 

[pea123]

kwbMitel I got your links but they dont quite school me.Could Suppernova99 share with us the downloaded info of the foolowing:-

http://www.mediafire.com/?zz03tmhyr0g

Have failed to download it as the server always times out.Please attach for me an already downloaded file.

 

[Supernova99]

it downloads ok for me
this is just the sysadmin help files that are on the 3300 anyway
You can view them through the 3300 or if you have the system software they are in the disk2 documentation help.zip

The help files show you various scenarios of auto attendant


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