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How to dictate what extension is reception 1

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craigwitthoft

craigwitthoft

Technical User
Aug 22, 2008
26
US
Many breakouts are set to "0" to go to the receptionist. What dictates who 0 is? Where do you set the extension to be 0?
 
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we usually use a short code if we want a specific extn to be 0 systemwide.

SC: 0
feat: dial extn
Tel #: extn #
 
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should say in addition to setting 0 for the breakout on the users.
 
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