how to determine park feature number 1

[wallst32]

I'm trying to setup a "park" button on a Nortel Companion wireless phone. To configure the button, you need to specify the feature number assigned on the PBX to the park function. What ld and commands do I run to view that information?

Thanks.

 

[ArchibaldJCox]

I believe you're looking for the CPAC (Call Park Access Code) in the FFC Data Block.

...

>[b]LOGI[/b]
PASS?
TTY #01 LOGGED IN 20:32   2/1/0

>[b]LD 57[/b]
FFC000
MEM AVAIL: (U/P): 2522258    USED: 737193    TOT: 3259451
DISK RECS AVAIL: 1451
REQ  [b]PRT[/b]
TYPE [b]FFC[/b]
CUST [b]0[/b]
CODE [b]CPAC[/b]

...

Arch

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[wallst32]

I get a SCH error; SCH8896, after entering in CPAC.

Any ideas? Sorry, I'm not a phone person.

All of our desksets have a park button programmed; is there any way to view the properties of those phones to determine the feature number?

 

[ArchibaldJCox]

Apparently you don't have the CPAC feature code defined. Try the following and see if it will work:

>
OVL000
>[COLOR=red]LD 57[/color]
FFC000
MEM AVAIL: (U/P): 2522230    USED: 737221    TOT: 3259451
DISK RECS AVAIL: 1451
REQ  [COLOR=red]CHG[/color]
TYPE [COLOR=red]FFC[/color]
CUST [COLOR=red]0[/color]
FFCT
CODE [COLOR=red]CPAC[/color]
CPAC [COLOR=red][highlight yellow]<--- Enter Park Code Here[/highlight][/color] 
CPAC
CODE

MEM AVAIL: (U/P): 2522230    USED: 737221    TOT: 3259451
DISK RECS AVAIL: 1451
REQ  [red]END[/red]

Try parking a call using whatever code you put in there. (on an analog, hook flash then the number and then the digits to dial to pick the call back up?) Sorry I'm so shaky, haven't done this in a while and don't have any phones hooked up to my lab switch.

Arch

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[Reusser]

Call park is the CPRK prompt

you can print all and look back for the CPRK code

REQ PRT
TYPE FFC
CUST 0
CODE all

 

[ArchibaldJCox]

Thank you Reusser. CPRK. Sorry about the bad info, it's been a while.


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