How to delete an ext from force account code entry on Merlin Magix 1

[cassie07]

Hi folks
An ext is not allowed to dial out, I see it in FACE but don’t know how to delete it ... I don’t have winsim please advice.
Thanks in advance.

 

[TouchToneTommy]

The Feature Reference says to ASSIGN Forced Account Code Entry to individual extensions...

Extensions > Account > Dial Ext. No. > Enter

Without access to a control unit handy, perhaps at the point that you would press Enter, there will also be a Delete button available to you?

 

[cassie07]

TTT
Thank you very much.

 

[cassie07]

I’ll follow your steps but can’t recall an “delete” option after I hit “inspect”.
Thanks again

 

[TouchToneTommy]

If you hit inspect, you just see the extensions that have been assigned to forced account code. Prior to that, you should be able to type in an extension number and press Enter to add them to the list. It is at this point, I believe you should be presented with a Delete button as well as an Enter button.

But again, I could (probably) be completely wrong, as I don't have access to a working system without going out to the garage and finding a power supply and processor to stage and test.



Google Fu finds our friend Dagwoodsystems posting back in 2007:

"Call Denied" also appears when a call attempt is made from an extension assigned to the Forced Account Code Entry table.

Go to Extensions-->Account and touch the Inspect button. If the extension in question is there, hit Back-->dial the extension number-->Delete-->Back and you'll be golden.

 

[cassie07]

TTT
Good morning and thanks for your help,
I follow your instructions this morning
and it’s “Golden”.
Have a great weekend forum.