How to create virtual ext?

[george6156]

Hello,
I have three exts that are currently "real" in that they are attached to phones. I need to make them virtual because the users that use them are remote and those desks will soon be occupied.
How would I do this? Is this in LD 20?

Thanks.

 

[johnpoole]

where do you want the virtual ext to end up if they are dialed? for a forward to voice mail, out the ext or change the dn and go to load 23
new
acd
0
xxxx
maxp=1
ncfw=voice mail dn..

that will send then to the users voice mail box..

john poole
bellsouth business
columbia,sc

 

[george6156]

This is how one is currently configured:

TN 61 2
DATE
PAGE
DES

DES PHTM
TN 061 0 00 02 PHANTOM
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 7546 0 MARP
CPND
NAME First Last
XPLN 21
DISPLAY_FMT FIRST,LAST
AST NO
IAPG 0
HUNT 7777
TGAR 1
LDN NO
NCOS 1
SGRP 0
RNPG 0
XLST
SCI 0
CLS CTD DTN FBD XFD WTA THFD FNA HTD ONS
LPR XRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD
CFTD SFD MRD C6D CNID CLBD AUTU
ICDD CDMD LLCN EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD
MBXD CPFA CPTA DDGA NAMA MIND
MCRD
EXR0 SHL ABDD CFHD DNDY DNO3
USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
RCO 0
PLEV 02
AACS NO
MLWU_LANG 0
FTR FDN 7777
FTR DCFW 4 7777
DATE 4 NOV 2002


NACT

 

[johnpoole]

what do you want the numbers to do after you finish? is 61 a virtual card? the des seems to think so. if that phone physical then it's a real card.

john poole
bellsouth business
columbia,sc

 

[george6156]

Yes, 61 is a virtual card. There is no phone on 61 2. I guess I want the existing ext to be just a mailbox. There is no one answer calls to it as the user is not in our office.
I'm new to this so I guess I'm not sure what I'm asking.

 

[johnpoole]

that ok, you learn by trying..

john poole
bellsouth business
columbia,sc