How to create Exchange email account while still keeping Notes email !

[hellboy101]

Hello and hope everyone is doing well!

I am going to post this other inquiry I have in MS Exchange too because it might cross reference over to it.

My company has two domains, one domain is for Lotus Notes email and other nsf databases and the other is a Windows 2003 Active Directory domain with Exchange 2003 email users..

Well, I'm trying to implement a test with afew Lotus Notes users where I could create an Exchange 2003/Outlook client email mailbox for them thinking that it would not disrupt their existing SMTP email to Lotus Notes. So essentially, they would have two disparate and functioning email sytems they could use fully.. Well, I see a few problems here as far as what the users are telling me. It seems it can't be done.. Everything I send them ultimately passes thru to their Lotus Notes mail via the Lotus notes domain...

These users have a Microsoft User account in Active Directory and a valid Exchange 2003 mailbox.. but they also originally had a Lotus Notes mailbox to start off with so I suppose this is why it assumingly defaults to their Lotus Notes mailbox before it ever goes to their Outlook client..

Can it be possible to have both Outlook and Lotus Notes accounts functioning simultaneoulsy? In Exchange Advanced settings, these users have SMTP addresses.. one is an x400 record, the other is a SMTP using firstinitial_for_frstname and full lastname@company.com.. plus I created another that uses fullfirst and fulllastname@company.com smtp address but it doesn't matter which one I use from my outlook client.. when I send a test email EVERYTHING goes thru their Lotus Notes email.. how can I send it to Outlook while also having Notes work for company employees who used to sending this user email to their Notes address to continue doing so until my test has succeeded...

Any ideas? Please let me here them... In Lotus Notes, when I look at a users detail page, there is an area on the right side of their detail page that says Internet address, that address has the Exchange smtp address but it doesn't matter because these users continue getting email to their Notes email.

Thanks for any suggestions or guidance..
hb101

 

[franklin97355]

If company.com is one domain what is the other?

The answer is "42"

 

[hellboy101]

Hi franklin-

The other is a Lotus Notes domain name, we'll call it LOTUSDOMain.com for this example. It has it's own MX records for global usage as does the Exchange server.. it too has MX records so these email addresses can be used externally.

Any ideas on my situation?
thanks for any support

hb101

 

[nickpark]

If you add an SMTP address to the AD user which does not contain their first or last name (e.g. TestUser.Number34@domain.com) and email to it - does it appear in that user's Outlook mailbox? It could be that Lotus Notes's name lookup is on.

Which server is your inbound SMTP gateway?

 

[hellboy101]

Hi Nickpark,

Actually that's the problem.. it doesn't appear in the Outlook mailbox. it comes in to her Lotus notes mail client. interesting right? What do you mean when you say "which does not contain their first or lastname"? How can I input a new SMTP address in their AD account without placing their name (first-last) prefixing the SMTP entry??

Thats a great question. where do I find the "inbound SMTP gateway" info.. can I find it on the Exchange server? or perhaps at the proxy/firewall level? would it be an entry on the Lotus Notes server?

thanks for any additional support

hb101

 

[nickpark]

How can I input a new SMTP address in their AD account without placing their name (first-last) prefixing the SMTP entry?
On the exchange server, simply open to AD Users & Computers, open the user object, go to the email addresses tab, and add a new SMTP address. It won't affect any existing recipient policies you have setup via the exchange system manager.

Thats a great question. where do I find the "inbound SMTP gateway" info.. can I find it on the Exchange server? or perhaps at the proxy/firewall level? would it be an entry on the Lotus Notes server?
The MX records specify this. Look at them! ie on

http://www.dnsreport.com

Also check how your outgoing and internal email is routing. How is internet email delivered? Is Exchange using Lotus Notes as a smarthost - see Virtual SMTP server properties or any SMTP connectors, and view the Domino domains/global domain configuration docs.