Pinto Islam
Technical User
I have recently inherited an Avaya G3 v15 system. I used to do basic station maintenance on Avaya about 8 years ago and never did big changes. So I have very basic understanding on this system.
It currently has 2 DS1 cards connected to PRI. It has a CO trunk card (TN747) that is not in use. I would like to remove that and add a DS1 card there so that I can plug in a PRI (from a different provider) to it. My goal is to create a new trunk group using this new DS1 card port members.
I think I can create the new trunk group. What I dont know is how to create a dial plan that would allow me to route calls over the new trunk group. We currently dial 9+1+xxx-xxx-xxxx dial outbound calls. What I would like to do is dial an access code + number to route calls over the new trunk group. For example I would like to be able to dial 55+9+1+xxx-xxx-xxxx to send calls over this new trunk group. Is this something that can be done? How do I go about doing that? Is there a different approach that might work better?
Thank you in advance for taking the time to response.
It currently has 2 DS1 cards connected to PRI. It has a CO trunk card (TN747) that is not in use. I would like to remove that and add a DS1 card there so that I can plug in a PRI (from a different provider) to it. My goal is to create a new trunk group using this new DS1 card port members.
I think I can create the new trunk group. What I dont know is how to create a dial plan that would allow me to route calls over the new trunk group. We currently dial 9+1+xxx-xxx-xxxx dial outbound calls. What I would like to do is dial an access code + number to route calls over the new trunk group. For example I would like to be able to dial 55+9+1+xxx-xxx-xxxx to send calls over this new trunk group. Is this something that can be done? How do I go about doing that? Is there a different approach that might work better?
Thank you in advance for taking the time to response.