How to copy and fix a link for MS Support Article

[rjkrash]

If you try to copy a link from the new Microsoft Help and Support Services page serch results you get something like this

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q102878

Which when pasted into a reply can't be read or used (because of the ; (semicolon) I think). If you change the link to the following it will be a link:

http://support.microsoft.com/support/kb/articles/Q102/8/78.ASP

Better still when searching for an answer on MS skip the "new, improved, user friendly" tool and go to the old version at

http://search.support.microsoft.com/kb/c.asp

From there results are in the old format and can be copied (right click on article and Copy Shortcut) and pasted into a response.


Example of paste below

http://support.microsoft.com/suppor...ord&rnk=3&src=DHCS_MSPSS_tech_SRCH&SPR=OL2002

You can delete from the paste everything from the first ? to the end the link will be cleaner and still work to the article

http://support.microsoft.com/support/kb/articles/Q290/6/84.ASP

The two rules for success are:
1. Never tell them everything you know.