Our Merlin Magix does not have music on hold. How can I set this up? Do I need any special hardware to do this? if yes, where can I buy it and how can I connect it to Merlin magix.
You will configure a loop start trunk for Music on Hold in the Aux Equip section of programming, use a 61398 coupler to plug into the trunk port and give you an RCA input for your music source
I got the coupler but can you please let me know how can I configure a loop start trunk for music on hold. I will appreciate your detailed instructions.
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