How to configure DSS console button with new extension

[dchen25]

Hi Everyone,

I have a mlx-20 operator phone with dss. Our extensions are from 340 to 385 with half on page 1 and the other on page 2 of dss. Our conference room extension 7123 is not currently set up on the dss. How do I add the extension to dss? Can it be added to page 1 or 2 even when it's a 4 digit extension?

Thank you,
D

 

[comdata]

Personally, I would recommend changing ext 7123, to any number that is spare in the 340-385 range.

Alex

 

[tdaugirdas]

The DSS displays numbers in 50 number contiguous blocks per page. So - the easiest solution would be to renumber all extensions to the 300 to 350 range. That way all of them would display on page 1 - instead of being split.

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[dchen25]

Thanks Tom, Alex. Can the extension range on one page be configured from 340 to 390? And I have never changed extension before. Can you point me to procedure on changing extension for a line? Thank you. D

 

[tdaugirdas]

You can only have 300 to 349 on a page and/or 350 to 399 - which is why you currently need two pages.

Renumbering your extensions is easiest - if you first renumber all of your extensions to the default numbering pattern called "setup space". This starts your extension numbering at 7100. From their you can press continue, back/exit, block, extensions - keyin 7100 and press enter - keyin the last extension number (based on your installed modules, e.g., for three 408 modules - it would be 7123 and press enter) - and then keyin your "new" starting extension number - like 300 (and press enter). Now your extensions will start with 300 and end with 323. Next renumber your DSS page 1 to start with 300 - and you are done.

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[dchen25]

Renumbering all extension might be difficult for the users. Is it possible to renumber only the 7123 extension to one of the 300s extension? Is the procedure the same?

Thanks.

 

[tdaugirdas]

The procedure to renumber a single extension is simpler. Press Menu, System Program, Start/Exit, System Renumber, Single, Extension - keyin 7123 and press Enter - keyin 323 (or whatever unused 3xx range extension is available) and press Enter. Press Home to Exit.

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[dchen25]

It worked and like you said it was easy. Thanks for the help Tom.