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how to config CS1K to interact with Symposium

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noseygomu

noseygomu

MIS
Feb 10, 2006
26
CA
in Call Center environment, how do you config CS1K so that when calls to a CDN will be routed to Symposium Call Center Server?
is there LD commands associated with that?

thanks.
 
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create the cdn in the cs1k and in the symposium. acquire the cdn in the symposium and write your script to reflect your call routing based on the cdn or if you're using symposium express, run the call routing wizard and call treatment wizard
 
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