How to clean single drive?

[cavell]

Hi,

I have a tape library that's configured with the TLO in ArcServe 6.61, and I can specify what slot is a cleaning tape. However, I have another server with a single HP Surestore DLT 80 drive in it, which requires cleaning, but I am unable to figure out how to clean it.. If I put a cleaning tape in the drive, Arcserve sees it as <Blank Media> and cannot use it to clean the drive from the Device Manager.

Any ideas?

Thanks!

Cavell

 

[Cyklops]

Well, ARCserve should see as cleaning tape as 'unreadable media' instead of blank media, so are you sure there was a cleaning tape in the drive ??
About cleaning in single drive environments: there is no clean tape head option in ARCserve with single drives. The moment you put a cleaning tape in the hardware will recognize it and start a cleaning cycle, so you don't have to worry that your drive can't be cleaned.

hope I'm clear

regards

 

[csconner]

Just inset the cleaning tape, let it run thru it's cycle and remove, the drive will sense it's a cleaning tape, you do not need to do anything in ARCSERVE. csconner
Backups, Arcserve, anti-virus, W2K, WinNT