We have Notes Clients 6.5.4 and 7.0 against a 6.5.4 server on windows 2000 server / windows xp clients and suffer from a bad behaviour of some of our users. i.e. when they answer a mail, they do not use "Answer with protocol" but they simply use "answer", so the recipient cannot always tell, to which this answer belongs.
We told them frequently to use the other way, but they seem not to keep that in mind. So we got the idea to simply change the order of the options of that answer-button for a first try, so that "answer with protocol" is the first option and "answer" is the second.
Now the question is : How to accomplish this?
Or is there some other way to achieve a verbose answer in notes?
Thanks for your ideas.
We told them frequently to use the other way, but they seem not to keep that in mind. So we got the idea to simply change the order of the options of that answer-button for a first try, so that "answer with protocol" is the first option and "answer" is the second.
Now the question is : How to accomplish this?
Or is there some other way to achieve a verbose answer in notes?
Thanks for your ideas.