Hi, I was just assigned to deal with all the phone ext administration in our company.
System I have is Avaya 4424LD+ and I'm a noob
I have following issue: One of the users wants to forward all his calls to his direct dial/extension to his cell phone, however his cell phone is considered long distance. Our employees are required to enter a long distance code for any long distance, with the exception of the user in question (he is the boss). I know how to forward the call to an outside number. However when someone does call they get the typical long dial tone that prompts to enter your account code. How can I disable that function for my bosses extension?
Thank you for any help and/or advice
Lexy
System I have is Avaya 4424LD+ and I'm a noob
I have following issue: One of the users wants to forward all his calls to his direct dial/extension to his cell phone, however his cell phone is considered long distance. Our employees are required to enter a long distance code for any long distance, with the exception of the user in question (he is the boss). I know how to forward the call to an outside number. However when someone does call they get the typical long dial tone that prompts to enter your account code. How can I disable that function for my bosses extension?
Thank you for any help and/or advice
Lexy