How to bring up a PA24DTR card on 2400ICS?

[phadobas]

I just got the Telco to install a T1 for me. Now I'm trying to program up the card for it.

I already have a working Route programmed with 24 channel for this Telco and this new T1 is an addition to that Route, so I would set up RT=17 TK25,26,27...48.

I got all T1 CSU/DSU lights green in the switch room. But on the 24DTR card, I still have the NO-OPE light on red. So I program up the 1st 2 trunks, using ATRK command (RT=17, and TK=25 and 26). Then I make these idle (with MBTK), and still the NO-OPE light is on red. Also, when I used the ATRK and MBTK commands, it says "Package check" thinking there is no card plugged in?!?

In that slot, I have a 24PRT card before, which was connecting to the PRI of another carrier. This PRI was the 3rd of the 3 I have from this other carrier, and I still have 2 PRI-s (that's RT=13, and I had 72 trunks, but now I only have 48).

This 24DTR card is in a 32-port slot, and I know that I only use the last 3 (of the 4) line-groups. I programmed accordingly.

But am I missing something else?

Thanks. Peter

 

[phadobas]

OK, I found one thing: the firmware chip on the card was changed some time ago, to make it a line-side T1 card (DLI card). But whoever did this change, didn't stick a new sticker on the pull-tab on the edge of the card. So I didn't know until I noticed the sticker on the chip itself.

So I changed that back, and now it looks somewhat better: the OPE light turns green, and I can start programming up the individual trunks. The only thing is that the individual lights that show the state on the individual trunks still show solid green:busy. Even though I made them all idle with the MBTK command. When I check their status on the MAT with SPTS or DCONX, they show idle. The lights show busy. The switch would not route calls (outgoing) onto those trunks...

With all these, anybody now has any ideas?

Thanks

 

[OzzieGeorge]

Phadobas

I posted this elsewhere under another guise but just in case, here it is again.

Check through the other two cards. you should find one trunk per card programmed to a different route. This is the signalling route for each card and it should point you in the right direction. Being a maintenance tech I have only ever programmed one up from scratch and I made this mistake myself but that was so long ago I can't remember the details.

 

[phadobas]

Dear Ozzie,

Thanks for checking into this.

I checked the other card which is working. All 24 ports are programmed into the same route for voice. None of the channels are for signalling.

THis is a plain T1, not an ISDN PRI where you would dedicate one channel for signalling and using only 23 for voice.

I'm still looking for the solution.

Peter

 

[OzzieGeorge]

Sorry

That's exhausted my experience on this type of thing. Hope someone else comes along better educated! Good luck.

 

[grh959]

Have you tried a loopback to the switch to see if the 24 DTA goeas clean?

Also have you checked your switch settings on the card? Do they match the other card you already have installed?

 

[phadobas]

OK, it's working now.

Earlier today I called the carrier to place a trouble ticket, and tonight I got a call back from a tech saying that they didn't "activate" the circuit until the customer was ready. I wish somebody had told me that I had to tell them I was ready. Could have saved about 1.5 days of headache...

So after the firmware problem on the card, the other problem is also resolved (the carrier), and now I'm in business. Thanks for all your help.

Peter