how to block incomming call

[LocoPez]

We keep getting a call from a spefic number telemarking number that we want blocked. I need to keep my DID number the same as it's the main number to adminstrative section. .Avaya S8710

 

[Textron68]

Turn the DID into a VDN and give user/group new number. VDN to Vector xxx.
Vector xxx
1 goto step 3 if ani = ###-###-####(number of the pesky telemarketers)
2 route-to number (New number) unconditionally
3 busy or disconnect after announcement ###

Don't publish their new number they will still be reached at the current number with this setup.

 

[DAVIDPAYNE]

If you have some EC500 lic. you can use that to block any DID from enter you system from any point. And you do not have to re-program the extension. And it will still block the call if they call any phone number in your system not just the one they are calling now.

 

[DAVIDPAYNE]

Build a COR that is fully restricted. Build an extension that has that new COR.
Set Off-PBX-Telephone station to the new Extension with the phone number that you want to block, set call allowed, and bridge calls to none.

I hope a remember everything.

 

[DAVIDPAYNE]

Found this link as well

http://www.tek-tips.com/faqs.cfm?fid=7157