How to atuo-dail 9? 3

[campyracr]

I am adding an extension for a modem, and I want the switch to auto dial 9 to get "outised" dialtone. Where does one configure that.

 

[SuperTanker]

You are looking to install a "hotline". A HotLine uses the first entry of an extension's personal speed dial list as the number to call once that phone goes off hook. So, in order to get the phone to dial a 9, you need to do the following (easiest if done from Centralized Telephone Programming operator's console ):
Step 1
From the system programming phone, press Menu
Press Start or Exit
Press More or >
Press Cntr-Prg
Enter the extension number that is going to be the hotline extension
Press Enter
Dial #01
Dial *22
Press 9
Press Enter
Press Exit

Step 2
On the PBX you must tell it, that the extension is a HotLine extension:
From the system programming phone, press Menu
Press Start or Exit
Press More or > two times
Press HotLine
Enter the extension number that you want to be a HotLine extension
Press Enter
Press Exit

To test the setup, lift the handset on the single-line telephone, and see if regular dial tone is returned.

 

[TouchToneTommy]

An easier way would be to go to Extensions->Line and Trunks->[Extension Number of your modem extension]->Enter, then assign pool 70 to it (assuming pool 70 is your ARS pool; and you only have to assign ONE of the lines that are in the pool, the rest will come automatically)

Then go to Central Telephone Programming->Program Extension->[Extension number of your modem extension], Now click on the "button" for Pool 70 (it should be the fourth from the botton, labeled button 4), dial *14 (which is Auto Line Select), Press CTRL-F4 (which is the button with pool 70 on it), then dial **14 (which ends the Auto Line Select entry)


You might also want to remove ringing from that button, to prevent the modem from answering incoming calls.

Now when you go off hook, the modem will use an available line in pool 70.

 

[Bobg1]

Easiest way - just tell the user to put the 9 in their dialing string.

 

[campyracr]

We went with the dial 9. THanks to all