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How to assign different internal numbers to dial 0 to call acwinIP MQ to different F keys to queue for answering

wabe-hk

Technical User
Feb 27, 2024
23
CN
Hello everyone,
I have a client using HiPath 4000 V6 pabx system. They now want to implement the following function:the different extension numbers dial 0 to the attandent (acwinip MQ) and queue up on different F keys to ring. For example, the extension 6000 dials 0 to attandent and queue up on F6 key , and then the extension 7000 dials 0 to queue up on F10 key (now the default).Can anyone help me with this setting? Thank you very much!
 
That's normally for trunk groups - Priority is decided in the BUEND AMO and then you assign that priority to a key.
But for end users I think that it might need MLPP (Multi Level Precedence and Protection) - you tell the phone in SDAT what it's level is and you set it up in ZAND and ACSU AMO's - then you assign an MLPP Level to a Source Key.
Maybe there's another way ?
 

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