How to Add 'RCO 0' to a phone

[jdlrez]

It seems like this should be something simple covered in my basic usage guides, but I can't seem to find it.
I want to add RCO 0 to an existing set, and cannot figure out how.

It's a 2008 if that matters. Can provide TN printout of necessary.

Thanks in advance.

 

[jdlrez]

UPDATE

Judging from something I found in an older post, it seems I need to change FITD to FITA in CLS. The set i'm using as a reference to fix a CFN problem has FITA as well.

So I guess my question is modified: what is the proper way to edit the CLS settings for a set?

Thanks.

 

[Johnthephoneguy]

If it is an ACD set always out and rebuild. if not an ACD then you can use the easy change or scroll through the prompts to the CLS and simply type in what you want the change to reflect.

 

[johnpoole]

ld 11
chg
2616
4 0 0 1
echg yep
rco 0
cls fita

return through.. if you don't answer echg you will get each line of the set. cust ncos tgar cls key etc.. easy change you type in the complete change ie: cls hta return hunt 3301 return etc


john poole
bellsouth business
columbia,sc

 

[TAnselm]

RCO 0 is the default isn't it????
You shouldn't need to change a thing unless you want to go to RCO 1 or 2.

 

[jdlrez]

it's a 2008 and RCO isn't on the set at all, which i suspect is why it doesn't CFNA to voicemail.

 

[EddieDuece]

Post the TN..

 

[jdlrez]

DES ******
TN 012 0 00 10
TYPE 2008
CDEN 8D
CUST 0
FDN 601
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 18
SCI 0
SSU 0000
XLST
SCPW
CLS CTD FBD WTA LPR PUA MTD FND HTD ADD HFD
MWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD CCSD SWD LND CNDA
CFTA SFD MRD DDV CNID
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID
DDGA NAMA
USMD USRD ULAD RTDD PGND OCBD FLXD
CPND_LANG ENG
EFD 601
HUNT 601
EHT 601
LHK 0
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 112 0 MARP
CPND
NAME ********
XPLN 17
DISPLAY_FMT FIRST,LAST
01 CFW 4 601
02
03
04
05
06
07
DATE 25 SEP 2006

 

[EddieDuece]

Looks like John Poole hit the nail on the head!!

ld 11
chg
2616
4 0 0 1
echg yep
rco 0
cls fita

Make sure you have DBA (flexible incoming tones allowed on a digital sets)in ld 15 OPT if this is a digital set.

REQ: chg
TYPE FTR_DATA
CUST 0
OPT DBA

 

[EddieDuece]

This is what you need to do after further research~
CLS = FNA or MWA (or both).

I see you are missing both!

 

[jdlrez]

REQ: chg
trying to type rco <space> 0 gives me an error when I hit space:

REQ: chg
TYPE: 2008
TN 12 10
ECHG yes
ITEM rco SCH3301
ITEM


>err sch3301
>

SCH3301
The conditions for entering this item have not been met.


hrm...

 

[jdlrez]

Adding CLS FNA fixed the problem. Thank you all very much.

 

[johnpoole]

adding cls fna and nothing else does the same thing.. prt the set and rco 0 will be there.. it takes the default as soon as you add forward.. might want an fdn so it will work..

john poole
bellsouth business
columbia,sc