Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

How to add more numbers to an ACD within an Option chooser

Status
Not open for further replies.
frogman10

frogman10

Technical User
Sep 21, 2007
1
GB
How do I add additional numbers to an ACD with an option chooser?

Eg customer calls up and option 3 is technical support.

Currently there are 10 technical agents within option 3 for tech support. Now 4 more have started. How do I add these guys into the ACD distribution in option 3?

Cheers
 
Status
Not open for further replies.

Similar threads

Steve5512
  • Locked
  • Question
VoIP Router settings to send an analogue extension of an analogue PBX through an WAN connection
Replies
6
Views
204
sbcsu
sbcsu
Steve5512
  • Locked
  • Question
Hi Folks, I have an EXTN card whic
Replies
12
Views
241
Steve5512
Steve5512
sbcsu
  • Locked
  • Question
RPG LPG SPEDI Pickup Group between iSDX and HiPath 4000
Replies
1
Views
130
sbcsu
sbcsu
Richard Mckevitt
  • Locked
  • Question
iSDX to VOIP (Digital Translation tables) issues
Replies
2
Views
123
Richard Mckevitt
Richard Mckevitt
nicoquiroga
  • Locked
  • Question
Firmware optipoint 410 entry and 410 standard
Replies
4
Views
202
sbcsu
sbcsu

Part and Inventory Search

Sponsor

Back
Top