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how to activate and deactivate MTC on an analog phone in Avaya CM?

Traveler74

Technical User
May 19, 2023
13
US
We're trying to get our call tracer working again. When we use an 1140 or J-Series phone the MTC works, and we can download the logs. However, when activated from a plain old analog phone, it won't activate. Is there a default button combo to activate and deactivate it such as *57 or something? or where in the CM can I go to check the settings for it are?
 
Mst-debug button is for phones with multiple call appearances.

R016 and R017 have feature-access-codes programmable for this.

Code:
display feature-access-codes                                    Page   3 of   9
                               FEATURE ACCESS CODE (FAC)
             Leave Word Calling Send A Message: *181
           Leave Word Calling Cancel A Message: *182
   Limit Number of Concurrent Calls Activation:        Deactivation:
               Malicious Call Trace Activation:        Deactivation:
         Meet-me Conference Access Code Change:
          Message Sequence Trace (MST) Disable:
 

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