How tag outgoing calls with a code?

[Bill211]

Can you "tag" outgoing calls, to allow them to be assigned to a particular account?

Certain staff are doing work on "Project A" They have to make long-distance phone calls. I would like them to be able to enter a code, that marks these calls with that code, that I can later go to Chronicall (or other), Do a find on that code and print a report of those calls made for that project.

How can I separate or mark outgoing calls to let us know which calls were made for a specific project?

thank you,
Bill

 

[Westi]

use account codes, you can also force the use of account codes fr all calls if you like.
Make a list of all account codes that are applicable and people are allowed to use.
You need a call accounting system to tell you how many and how long the calls were for specific account codes.

Joe W.

FHandw., ACS

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