How many rings?

[snootalope]

I've got a good grip on call logging with the callmanagers (v6.1), but I was recently asked about something I've never even thought of..

I've got a request for creating a report on how many times a particular extension rings before the incoming call is answered. Anyone know if this is possible? My first impression is no, but I figured I'd check..

 

[rtfmdude]

Snootalope,

You may be able to compare the dateTimeConnect(audio connect) & dateTimeOrigination(call setup happens) times. Each ring cycle is 4 seconds (2 sec ring, 2 sec silence).