how many concurrent calls?

[newtoitall]

Hi

How can I find out how many concurrent incoming and outgoing calls my avaya system can handle at any one time?

Is this related to the number of trunks?

 

[SuperJenks]

Start with finding out how many copper lines you have on the system, or if you have a T-1/PRI and how many channels of the t-1 you are using. This will give you an idea of your capacity for outgoing and incoming.

 

[aarenot]

If you have unused analog line trunks, they have a capacity of one call at a time.

If you have unused channels on a circuit, they have a capacitiy of one call per channel. A PRI may or may not be using all the channels activated. You will need to see what channels are in service on circuits.

 

[sizbut]

The stated Busy Hour Call Complete figure for an IP406V2 is 27000 calls per hour. So if you've got enough friends to make and answer the calls go for it.

 

[tlpeter]

it depends on a few things

an analog trunk can handle one call at the time
a bri trunk can handle 2 calls because it has 2 channels
a E1-pri trunk can handle up to 30 calls (it depends on wich type 15,20 or 30)
a T1-pri can have 28 or 30 channels i believe
also if you use ip phones then also the amount of vcm channels is important
if you have a E1-pri with 30 channels but only a vcm 5 then no more than 5 ipphones can use that pri at the same time
so it not easy to say how many calls can be made without knowing this kind of information


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