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How IT Affects Us - Past, Present, Future 6

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BJCooperIT

Programmer
May 30, 2002
1,210
US
In order to comment about the future of Information Technology please bear with me while I tell you about the past. This is the past of a man called "Bud". He was a young boy during the Great Depression who was the sole support of his family by age 12. To escape a life of abuse this Kansas farm boy, who had never seen the ocean, joined the navy at age 17. There was no such thing as IT in his world.

He made the Navy a career for 21 years and by the time he left the service in the 1960's he knew what computers were but had never actually seen one. Computers were something in Sci-Fi movies.

He took a job in maintenance for a company that made rocket motors and rocket fuel for NASA. Now he was the guy who had to keep the air conditioning systems running so the computers did not overheat. He became aware that computers were used at NASA when he proudly watched Neil Armstrong took the first step on the Moon in 1969. So this was the future of computers.

In 1970 his daughter graduated from computer programming school. While he had no idea what she would actually be doing for a living, he proudly displayed a punched card wreath, spray painted gold, on his front door that Christmas. Computers were her future.

In 1984 he nearly died. He spent 21 days in intensive care and a computerized machine breathed for him when he couldn't. They monitored his oxygen and saved his life. Computers gave him a future.

In 1985 his wife died. At the Social Security Administration someone entered her social security number into a green-on-black field on 3270 monitor hooked to a large mainframe and then pressed a function key. A few weeks later he received a death benefits check for $250. The computer program marked the end of her future.

He fell ill and retired early. Computers now sent him monthly disability checks. The receptionist at the Veterans Administration looked him up in their computer each time he was admitted into the hospital. His medical bills and utility bills were computerized. He could not envision a future without computers.

In 1999, well into his seventies, he bought a Web TV unit. He struggled with it but managed to get it hooked up and running. He was amazed. He figured out how to e-mail his daughter and started wandering the web. He contacted old navy shipmates and was instrumental in organizing a ship's reunion all by way of the internet. He sometimes couldn't walk to the kitchen without help but he could soar at the keyboard. The benefits of IT became his world.

In 2002, at age 81, he felt too restricted by Web TV and bought a new Dell 486 computer with all the bells and whistles. He figured out how to scan pictures and sent one of himself to the widow who had been sending him e-mail jokes for a year. He even started learning how to use Microsoft Word and had a fellow come to the house to teach him whatever he couldn't figure out for himself. He needed computers. IT had become his future as well.

Today he is in the hospital and he frets because he misses his computer and the friends he cannot contact. You can bet that the first thing he will do when he gets home is check his e-mail.

In the future perhaps, God willing, he might be able to see his great-grandchild being born thanks to computer technology. Perhaps a PDA will allow him to talk on the telephone, take & scan pictures, copy & fax, explore the internet, and watch his favorite television program.

Whatever the future of IT, we are the people who make it happen. We work for the benefit people who haven't a clue what we do. They may not know it, might not appreciate it, but we craft their future. We have a responsibility to do it well, despite our day-to-day hassles. It is important. It is critical.

When Bud's time comes, someone at the Social Security Administration will sit at their PC and enter a query on his social security number. They will click on a button and a check for $300 will arrive in my mail.

I help shape the future of IT.


Code:
select * from Life where Brain is not null
Consultant/Custom Forms & PL/SQL - Oracle 8.1.7 - Windows 2000
When posting code, please use TGML to help readability. Thanks!
 
That's a good story, and there is no question that computers, both general purpose and special purpose have become pervasive in our everyday lives.

However, I think we need to be careful in that we do not overstate our importance. I agree that the IT Engineers will implement whatever the future is, and to some degree we will craft the future.

But as in business, the role of IT is not the make or set the policies, but rather to effectively and efficiently implement the policies.

With respect to the future, the IT profession may identify what can be done, but should not take a lead role in deciding what should be done. Our voice in that decision is not greater or smaller than anyone's else. But I agree completely, that we have a responsibility to do it well, whatever it turns out to be.

In referring to the thread in the Ethics forum about the most serious ethical challenges facing IT, my initial response was "none of the above." After citing some relatively short term issues, I offered that we're just getting started. Think about some of the ethical considerations when considering the future of IT, of what can be done vs what should be done.

Good Luck
--------------
As a circle of light increases so does the circumference of darkness around it. - Albert Einstein
 
OOOooohhhhh!!!!!!!

BJCoooperIT:

You have touch my heart. I love IT, I started programming at the age of 9 years old, and sometimes I forget why I am here, in the IT industry.

Thank you. Now I remember. A big star for you.

Polu.
 
BJCooperIT:
Thank you for the touching story. I damned near redflagged it as off-topic because it doesn't specifically apply to IT. As I stated in my rant about lack of craftsmanship in the thread you started about IT pet peeves, every person in every profession has an ethical obligation to be the best possible at that profession he or she is capable of being.


I am one of those weirdos who reads books on the history of technology. Several months ago I read a book titled One Good Turn: A Natural History of the Screwdriver and the Screw[/b], by Witold Rybczynski. If you're into that kind of thing, I recommend the book.

Among other things, the book tells the story of a machinist in England in the mid 1700's (I'd give you more details, but in my two yard-apes' perpetual rearrangement of my house, I can't find the book right now). The machinist was called upon to construct a positioning machine screw that was to be part of an installation of a telescope in the Royal Observatory in Greenwich, England. The screw had to be 4 feet long and finely and perfectly-evenly threaded. He knew that no machinist's lathe in existence at that time could construct such a thing -- and machinists typically constructed their own lathes during their apprentiship at that time. So he took his own lathe and used it to build the best, most close-tolerance tools he could build. Then he used those tools to build a better lathe. Which he used to build still better tools. Which he used to build a better latche, etc., etc., etc.

It took seven iterations of building better sets of tools and better lathes, but he was finally able to construct that screw for that telescope mount. The process took 17 years, at a time when average human life expectancy was in the mid-thirties. That's dedication to craftsmanship.

Very few of us will ever be faced with such a challenge in our professional lives -- I know that the only thing similar I have ever faced is turning my aforementioned yard-apes into self-sufficient human beings without drowning them first. But I do try to apply his kind of craftsmanship to everything I do.

Want the best answers? Ask the best questions: TANSTAAFL!
 
anyone still know how to shoe a horse?

I'm not certain of how I feel; so I merely present ideas for you all to respond to...

Sleipnir's story is one of pure mechanics; multiple iterations of an increasingly accurate mechanical device.

And yet; a programmer could program increasingly sensitive iterations by programming the one system to increase accuracy, without spending generations of his/her lifetime on the subject (alright, the program might eat decades of processor time - but that's another thread!)

Has IT impeded our mechanical development? How much damage could the human race withstand and still function? (i.e. if every power station & telephone system were destroyed simultaneously, would we still be a viable species?)

As for the machining example given above, is this a practice & repetition of existing skills? If so, could this ever apply to IT? (As IT develops, surely the emphasis is on developing new skills, rather than concentrating existing skills to perfection... And yes, I know the corollary to that is that it's the attributes of fact-finding and "investigativism" (apologies if I've just invented a new word...no, on second thoughts I don't apologise - if you like my new word, feel free to use it :) of course, I could always have unconciously robbed the word off of someone, in which case I guess I should start giving credit where credit's due!)

Anyway, do we in IT have the opportunity to perfect our skills, or are we too busy concentrating on the next generation of systems to pay attention to the systems we were working on last week?

Enough of my rambling, I've had my say - over... =)

<marc> i wonder what will happen if i press this...[pc][ul][li]please give feedback on what works / what doesn't[/li][li]need some help? how to get a better answer: faq581-3339[/li][/ul]
 
When I wrote this I was too emotionally exhausted to summarize this as well as I might have liked. I have reflected how Information Technology has infiltrated people's lives regardless of whether they desired it. It is doubtful that we could turn back the clock to the &quot;good old days&quot; even if we wanted. IT has improved people's lives as well as complicated them. People now depend on the technology and the work we do.

Today we do recraft the screw to improve the lathe and spend hours to save processing seconds. Back in 1973 I wrote a Customer Complaint system in Assembler for a 360 DOS machine. Much to my amazement it was still in production in the early 90's. It did the job for 20 years even though the technology became outdated. It could have been improved in countless ways but I am proud that it stood the test of time.

Just last year I worked on a project that helps my state determine what schools need money to build new classrooms and tracks construction projects. I fought with the DBAs, complained about the lack of support, and struggled with floating specs. What kept me going was the need to do a good job because somewhere, down deep, I knew that this application was going to help children learn in classes that were not overcrowded and in schools that were safely constructed to code.

Every now and then we get a chance to participate in something that affects people's lives in a real and positive way and that is my message. How many people can say that about their given profession? Five years from now, whatever path IT has taken, we all inherit the legacy we leave today.



Code:
select * from Life where Brain is not null
Consultant/Custom Forms & PL/SQL - Oracle 8.1.7 - Windows 2000
When posting code, please use TGML to help readability. Thanks!
 
I agree that in a number of cases we do take the time to do it right, recraft that screw with the all the craftsmanship that we can muster. Unfortunately, it today's profit driven, &quot;me first&quot;, immediate gratification world, this happens less and less. Thankfully it's not gone. That is definately one part of the good ole days that I do miss -- people really taking pride in their work.

How many people can say that they participate in something that affects people's lives in a real and positive way?

How about the paramedic who saves a life? (I know, in medicine that's more likely the rule)
How about the attorney who pro-bono defends and represents the downtrodden? (Ok, every rule has an exception)
How about the accountant who blows the whistle on the Enrons of the world?
How about the Pilot of an angleflight?
or the Truck Driver transporting relief supplies cross country?
The soldier who's helps free a people from a dictator?
How about the police officer?
The fire fighter?
How about the social worker who finds a new home for a child?
The researcher looking for a cure for lukemia?
...

And let's not forget the people who have allowed us to get into that position.

The Ditch Digger who dug the ditch that holds the fiber cable.
The Cement Maker who build the foundation for the microwave tower.
The Salesperson who provided the revenue to the company.
The Receptionist who prevents us from being interrupted every ten minues.
...

There is abosolutely no question that IT has contributed to society in many many ways, and has positively changed many people's lives. And yes, people do depend on IT and technology. But IT depends on a few things and other people outside the profession as well. We do not stand on our own.

We are but one piece of the puzzle of society. The least we can do, is make sure our piece fits perfectly, and that people who do depend on IT, can do so without reservation.

Good Luck
--------------
As a circle of light increases so does the circumference of darkness around it. - Albert Einstein
 
Well said, in the grand scheme of things we're as required as the garbage men, medics, road workers etc.
 
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