HOW ID SOURCE OF INTERNAL DIAL-UP IN XP?

[LABAY]

My Dial-up window pops up frequently. Some program in my XP PC is causing it. I have Zonelarm Pro, Norton SystemWorks. Can't find anything there to ID the source?

If I click to connect, it dials up my ISP and then I receive up to 75kb of data.

Is there some way to ID it?

-LBay

 

[jrbarnett]

Have you run scans with up to date antivirus and antispyware software other than the Norton (it doesn't hurt to get a second opinion on things like this)?

John

 

[LABAY]

Yes. I have several scans which I run. From Norton and ZA. Nothing there. And the virus and anti-spy data is up-to-date.

Another thing I've done which reveals nothing is to search specifying files of today's date immediately after aloowing the dial-up and d/l to end.

No files with that date and time-stamp seem to indicate anything.

-LBay

 

[dearingkr]

Open Internet Explorer
Click Tools | Internet Options | Connections tab
Select 'Never dial a connection' | OK

This will stop your computer from automatically dialing.

The next step is to find out what is trying to get out to the internet.

I would suggest downloading and installing the following:
Spybot Search & Destroy 1.3
Adaware

You can get them from

http://www.download.com

MCSE CCNA CCDA

 

[jrbarnett]

Dearingkr - Spybot Search and Destroy 1.4 has been out for a long time. If you are still on 1.3, I urge you to upgrade now.

John

 

[LABAY]

I did install and run Adaware and Spybot 1.4

Altho both found some bad stuff , esp spybot with several tracking cookies, I eliminated all the bad stuff found but the problem persists.

Setting it to "never dial a connection" will eliminate the problem but is inconvenient for my normal use. When set that way, I cannot cause a dial-up when I click on a favorite or bookmark.

Is there a program that reads the data stream that might ID the offending program calling up the dial-up as it is sent of received?

Could it be Firefox?

I'm gonna try keeping Firefox closed when the PC is on line to see if the dial-up window appears.

Thanks for the tips.

-LBay

 

[dearingkr]

jrbarnett:
Oops, mistake on my part.
You're right, S&D 1.4 is the latest.


MCSE CCNA CCDA

 

[dearingkr]

After running your favorite anti-spyware software (I use AdAware and S&D), and doing a full scan with your anti-virus, my normal next step is to get a second opinion. This consists of using an online scanner. My favorite is Housecall.

http://housecall.trendmicro.com

MCSE CCNA CCDA

 

[dearingkr]

Something else I just thought of...

I noticed that you say you have Norton SystemWorks installed.
I know this is installed by manufacturers on alot of new PCs. What most people don't know is that it is only a trial version. It will not update after 90-120 days unless you pay them.
Is your anti-virus up-to-date?
Sometimes it's the obvious things that trip us up.


MCSE CCNA CCDA

 

[LABAY]

This is a computer I cobbled together three years ago. Very fast tand plenty of bells and windows.

My Norton Systems works and ZA are purchsed installs. The live data is very timely.

I will look into housecall.

Thanks for the replies.

-L Bay