How does Outlook decide which style to use?

[JPJeffery]

We've issued new templates (mainly. .dot files for Office 2003) across our firm. The Default Outlook message format is HTML, with Word 2003 as the editor.

What's annoying people - and me - about this is how they've affected the behaviour of Outlook.

Sometimes, mainly for new emails, the paragraphe spacing is fine. But at other times we get double-spacing.

I've looked at the source code and certainly some paragraphs are using a different CSS styles than other.

So why ask questions in an Office forum instead of an HTML coding forum? Because I'm wondering if anyone knows which template Outlook uses (I'd assumed normal.dot), and how it decides which style to use.

JJ
[small][purple]Variables won't. Constants aren't[/purple]
There is no apostrophe in the plural of PC (or PST, or CPU, or HDD, or FDD, or photo, or breakfast...and so on)[/small]

 

[TonyJollans]

Outlook 2003 with Word 2003 as editor does use Normal.dot but it also uses Themes (not the new Themes that are in 2007 but the old Themes that are in 2003) and I'm not entirely sure whether it uses any of the Outlook options as well - and I don't have it installed anywhere to check.


Enjoy,
Tony

------------------------------------------------------------------------------------
We want to help you; help us to do it by reading this: Before you ask a question.

I'm working (slowly) on my own website

 

[ponoodle]

Using some stationary can force double spacing, and Outlook will use the stationary in a reply that was used in the original by default. I forget if you can turn that off, but it might be a place to start looking.