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How do you Remove ACD printer TTY from CS1000?

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dogg1

Technical User
Nov 3, 2008
217
US
We have an old TTY that was being used for a ACD Printer. I would like to utilize that TTY for something else. I know I need to make changes in LD 23 under type SCB but not sure what prompts to change. Here are the following print outs:


REQ prt
TYPE adan tty 2

ADAN TTY 2
CTYP XSDI
GRP 0
DNUM 2
DES OMNIPORT5
FLOW NO
USER ACD
CUST 00
SSUP NO
APRT YES
XSM NO




REQ prt
TYPE scb
CUST 0

TYPE SCB
CUST 0
CPRD 01 01 12 31
SHR 0
EHR 23
DOW 1 2 3 4 5 6 7
RFRQ 3
SFRQ 2
ROPT 1 2 3 4
PRIO 2-----------I'm guessing this needs to be changed?
PAGE NO
AID YES -----------I'm guessing this needs to be changed?
IDLB 0001
IDUB 9999
LOG 5000 -----------I'm guessing this needs to be changed?
SRPT YES -----------I'm guessing this needs to be changed?
TOT4 NO

Any help is appreciated.

Thanks!
 
I think you have found your answer in LD 23.

Try the following below and press enter until you get to PRIO

>LD 23
REQ CHG
TYPE SCB
CUST 0
CPRD
SHR
EHR
DOW
RFRQ
SFRQ
ROPT
PRIO X2 ----------- (This will remove TTY 2 from the SCB block)
PAGE
AID
IDLB
IDUB
LOG
SRPT
TOT4

Now go to LD 17 and you should be able to remove the details

>LD 17
REQ CHG
TYPE ADAN
CHG tty 2

Press enter until you get to USER and use "X" before ACD to remove it and then press enter until you get to REQ.

USER XACD

Repeat the process in LD 17 and then add in the required USER setting.



Firebird Scrambler
Nortel and Avaya Meridian 1 / Succession and BCM / Norstar Programmer

Very advance high level knowledge on the Linux BCM phone system.

Website
 
I forgot to add that you may only need to add in "X" and not X2 to remove the ACD printer from the SCB data block.

You might also have to delete the TTY 2 before entering in a new one if "XACD" doesn't work.

Firebird Scrambler
Nortel and Avaya Meridian 1 / Succession and BCM / Norstar Programmer

Very advance high level knowledge on the Linux BCM phone system.

Website
 
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