How do you login to the Octel system?

[Phonetech]

Hello. I need to login to our Octel voicemail system, but not sure how to do it. Is there a proprietary software program that is needed to login to the system, or can I use a terminal emulator, such as HyperTerminal?
I already have the modem number and login/password.
Thanks...

 

[jke55]

I use Procomm plus, but I believe you can use hyperterminal. Set the terminal type to Wyse 50. Parity is N-8-1. Our baud rate is 9600, but yours may be different.

 

[Phonetech]

My hyperterminal doesn't have a wyse 50 option. I'm using Windows XP PRO. Maybe it is on the older version of Hyperterminal. I will see if I can find ProComm. Thanks.

 

[Nick44]

Procomm is the best route for logging into almost every Avaya/Lucent product Speak softly and carry a big switch

 

[olympus41]

I am trying to adjust the OPEN and CLOSE time in our Octel voicemail system. I first go into "Attendant Schedules, Port Monitoring". Second, "Attendant Schedules and Weekend/Holidays". Third, I chose the "Attendant Schedule Number". The "Begin" time is set to 8:00A and the "End" time is 5:00P. Only problem is, the voicemail system never closes the office at 5:00P. What am I doing wrong. Am I in the wrong menu of the voicemail system.


Attendant Schedule Number: 2
Attendant Availability on Weekday: 2 - Part-time
Weekday Schedule (if Part-time Availability)
Begin: 8:00A Begin: Begin:
End: 5:00P End: End:
Attendant Availability on Weekend or Holiday: 3 - Never
Weekend/Holiday Schedule (if Part-time Availability)
Begin: Begin: Begin:
End: End: End:

Attendant Numbers:
1: 7203 2: 3:
P1: 7203 P2: P3:


Menu 2 - Attendant Schedules and Port Monitoring
- Set Weekend/Holidays -
Weekend
Mon: N Tue: N Wed: N Thu: N Fri: N Sat: Y Sun: Y
Holidays
01/01
07/04
12/25

 

[Phonetech]

Thanks JKE55 and Nick44.

I was able to find two other emulators that can do wyse 50 and tried them both. I’m still unable to login. The login prompt looks like this: “please enter the system manger password: 2F” then it doesn’t matter what I press on the keyboard it says “Invalid Charter” Have you seen this before? I am starting to think there is a problem with the modem on the voicemail system.

 

[Nick44]

Is this a Serenade? 250/350? or what? Speak softly and carry a big switch

 

[Phonetech]

All I know is that it is a 250, but I'm not sure what version it is.

 

[mottelecom]

You are still haveing difficulties emulating the session. I use netterm (Freeware) to connect via modem. I can easily setup Wyse50 emulation with this program. Check it out.

http://www.netterm.com

 

[PhilBreau]

The 2F you are seeing is part of an escape sequence sent from the Octel. make sure you are using a WYSE50 emulator