one of the users at work frequently gets spyware / viruses and crap on their workstation.
now there is a mywebsearch issue and in googling I have only found a bunch of suggestions to use antivirus programs I've never heard of that the users claim are "great at removing it"
can anyone tell me how to realistically clean this thing off? i don't know if it's actually a virus or what but it adds a toolbar to IE and firefox and frequently changes the search provider to itself, redirects some webpages, etc....
tried cleaning with mbam in safe mode with networking, and combofix, and am running symantec endpoint on all workstations.
please advise, and no offense but i don't really want generic suggestions about how to remove viruses and spyware in general, please respond if you have dealt with this exact issue yourself.
thanks
now there is a mywebsearch issue and in googling I have only found a bunch of suggestions to use antivirus programs I've never heard of that the users claim are "great at removing it"
can anyone tell me how to realistically clean this thing off? i don't know if it's actually a virus or what but it adds a toolbar to IE and firefox and frequently changes the search provider to itself, redirects some webpages, etc....
tried cleaning with mbam in safe mode with networking, and combofix, and am running symantec endpoint on all workstations.
please advise, and no offense but i don't really want generic suggestions about how to remove viruses and spyware in general, please respond if you have dealt with this exact issue yourself.
thanks