How do you disable the refresh button for Crystal Reports Viewer? 1

[tortoise]

We run statements on a monthly basis which are then hosted on a Web enabled reporting system using Crystal reports viewer so all our customers can see their statements. However, we do not want the statements refreshed but to remain static for the duration of that month until we run a new set at the following month-end. Is it possible to either make the Crystal report read-only or to prevent it automatically refreshing (or allowing the user to refresh). We would only want this for this report but would want to retain the refresh button for any other reports.

 

[dcm]

tortoise: Please explain exactly how you are using the viewer and then we can help with some code change / settings suggestions David C. Monks
david.monks@chase-international.com

http://www.chase-international.com

Accredited Seagate Enterprise Partner

 

[LV]

If you are using CRAXDRT:
open SmartViewerActiveX.asp and find the line
<PARAM NAME=&quot;EnableRefreshButton&quot; VALUE=1>
change it to:
<PARAM NAME=&quot;EnableRefreshButton&quot; VALUE=0>
If you are using WCS:
Open Crystal Reports Web Component Manager
(Start>Programs>Seagate Crystal Reports Tools)
and under Report Viewing tab uncheck the checkbox next to
&quot;Refresh Report&quot; sign.

 

[IdoMillet]

It sounds like you are deploying on the web
using the web component server. If that's the case,
you can simply use the Start menu to invoke the
&quot;Crystal Reports Web Component Manager&quot;.
Go to the &quot;Report Viewing&quot; Tab and Un-Check
the &quot;Refresh Report&quot; option.

hth,
- Ido

 

[bushey]

I support an application that deploys reports via an ActiveX Crystal Smart Viewer. One client reports a problem with not being able to size the report viewer window -- it opens in a minimized state and the &quot;maximize&quot; button in the upper right hand corner is ghosted out. This is the only user experiencing this problem. I checked the Web Component Manager and window size is not even an option.

Any ideas about what might be affecting the report viewer on her PC?

Thanks for your help,
Adele Miller
Application Engineer
Baystate Health System