surferdude949
Programmer
I have a contracted vendor that support my telecom needs, on this particular issue (Avaya CMS not working with Aspect Workforce management), the vendor has escalated the problem to Avaya and Avaya is coming back saying their side is good.
At this point no one wants to take responsability and my vendor is saying since they only support the Avaya switch they can't do anything to resolve the issue and blame the Aspect WFM side.
Anyone ran into this type of experience?
At this point no one wants to take responsability and my vendor is saying since they only support the Avaya switch they can't do anything to resolve the issue and blame the Aspect WFM side.
Anyone ran into this type of experience?