How Do you Create a MOH Analog Group ?

[Caper68]

Hi ,

What I am trying to accomplish is to create a MOH Analog group between 2 switches , 1 switch is in RSN TX and the other in MHN NY . We have T-1's going into both switches. I have set up a music source on an analog port in both switches . And created a MOH Analog group for both .

My question is how do I configure the Vectors to play the music source from the correct site where the call is offered to .

I want it to work like a Audio Group on a VAl board .

Any help on this would be greatly appricated .

Thanks

 

[mikeydidit]

http://support.avaya.com/elmodocs2/comm_mgr/r3_1/pdfs/03_300509_2_1.pdf

Start on page 64. It should give you what you need for both of you questions and help you get this going.

I looked this up under the index in the back under MOH.

"You don't stop playing because you get old. You get old because you stopped playing."

For the best response to a question, read FAQ222-2244.

 

[phonegirl27]

Caper 68,

Which version of switch are you running. I've always used Tenant Partitioning to do this type of thing...

 

[Caper68]

Hi Phone Girl ,

We have a S8700 .

I may not have explained myself properly ,

I have 2 Music sources for the same Tenant , 1a is for Music on hold and 1b is for queue music .

How in a vector do I Tell the switch to play 1a for Music on hold and 1b for queue music ?

Thanks