How do you completely log a 1608 handset out of its extension? 1

[Plug2012]

Ive a site that that uses all 1608 handsets, I know I can log in as another user using the handseet and then log back out to the the original extansion but how do I force it on to a new extension? doing the craftreset to factory reset the phones doesnt help as it retains the extension. Theres obviously a really easy fix to this that Im missing.


Ive a few problem handsets and I can see in system status that the currently logged in user extension doesnt match the extension, the ones which do match dont give any issues.

Any help out there?

 

[derfloh]

Use CRAFTLOGOFF or CRAFTLOGOUT (not sure which one, just test it yourself)

 

[Plug2012]

Thankyou.. found it in the manual obviously ... #idiot. Thanks again

 

[Pepp77]

Also if you are doing a reset and it is retaining the base extension, then you are not doing it correctly.

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