kdenman
IS-IT--Management
- Sep 16, 2008
- 2
- 0
- 0
Product: Crystal Server 2008 (BOE XII)
I've had to reset the password for the account used for A/D authentication.
After a restart of the Server Intelligence Agent and Service from the CCM console, I'm now receiving this message when I try to log on to the CMC:
The Active Directory Authentication plugin failed to verify the administration credentials for the user "administrator@mycompany.com". Please enter the user name as DomainName\UserName or UserName@DNS_DomainName, then try again.
There are no options to proceed past the error.
I have only one kind authentication allowed for the CMC: Enterprise, yet it still seems to be trying to do A/D authentication under the hood.
How to I change the password that the plug is using without the CMC?
Ken
I've had to reset the password for the account used for A/D authentication.
After a restart of the Server Intelligence Agent and Service from the CCM console, I'm now receiving this message when I try to log on to the CMC:
The Active Directory Authentication plugin failed to verify the administration credentials for the user "administrator@mycompany.com". Please enter the user name as DomainName\UserName or UserName@DNS_DomainName, then try again.
There are no options to proceed past the error.
I have only one kind authentication allowed for the CMC: Enterprise, yet it still seems to be trying to do A/D authentication under the hood.
How to I change the password that the plug is using without the CMC?
Ken
