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How do I reroute incoming calls from Auto attendant to an extension?

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joezzz

Technical User
Feb 9, 2007
135
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Hi again,

I have an incoming call route to the main Extension 200 routed to VM:AutoAttendant thus the Auto attendant answers ok... however if I need to give the user at extn 200 the ability to reroute her incoming call route straight to her extension 200 so she could be able to answer incoming calls how do i begin to put this together?


thanks again
 
Create a huntgroup. Put in member 200.

Give extn 200 a button to put the hungroup out of service. Dusable VM on the huntgroup.


On the incomming call route, set the destination to the huntgroup, and set the AA as the fallback destination.

 
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