How do I program a sidecard on a 7965 phone. 2

[bulakeno]

Hi,

I am new to Call Manager 6 and I am trying to add a sidecard on a 7965 phone. I have added it to the device profile but not sure where to program the buttons. I appreciate your help.

Thanks.

 

[DallasBPF]

it depends on how you have the phone button template set up for that phone + the side console;
(Device Tab -> Device Settings -> Phone Button Template)

are they lines?
you add the lines like you would any other line on a phone


are they speed dials?
use the add/update speed dials link in the top right hand corner




------------------------------------
Dallas, Texas
Telecommunications Tech
CCVP, CCNA, Net+

CCNP in the works

 

[bulakeno]

Dallas BPF,
The phone will be set up as a secretary's phone for 5 Bosses. The phone will have appearances of the other phones extensions.
When you say add the lines do you mean add a new DN ?

 

[Iwontremember]

yes, he means lines.

a line will let a person see if another person is on the phone.

a speeddial is just that, but can also be used as a transfer key.

I have been using the newer 7915 modules which let you have 24 combinations of either.

Hope this helps.

Please remember to rate helpful posts........

 

[bulakeno]

Hey Guys,

I have a 7916 programmed with lines but the Add on module won't come up. It just stays with the Cisco logo on it.

Thanks

 

[Iwontremember]

make sure you have the firmware loaded on the server.

Hope this helps.

Please remember to rate helpful posts........

 

[DallasBPF]

also, did you add the power cube to it? the phones won't push power to the device, you need the power cable. part number;

CP-PWR-CUBE-3=

------------------------------------
Dallas, Texas
Telecommunications Tech
CCVP, CCNA, Net+

CCNP in the works

 

[bulakeno]

Thank you guys for all your responses. I finally got it working, we nedded the firmware loaded.

 

[bulakeno]

Hi,

I don't know what I am missing on adding a sidecard. When I got the first one working, I remember when I add the module to the device profile a phone button template was automatically added to the phone button template list. This time I added the module to the device profile but I don't see a phone button template added to the list.
Please help.