How do I Program 2250 Keys? (Console Phone) 1

[jesseeu]

I want to add two autodial keys that go to our VM's express messaging system. I know how to program the keys on to regular 2000 series meridian phones but when I go to add the keys to the console phone it gives me this:

REQ: chg
TYPE: 2250
SCH0111

SCH0111 =
>SCH0111
You have entered an invalid resonse for that prompt. The system is
unable to match the field input with the stored mnemonics.
Action: Enter NEW, OLD, or {CR}.
R15
Severity: Info

any ideas?

Thanks,
Jesse

 

[StoneColdphoneman]

First what LD are you in
You have to be in LD 12
Hope this is your problem
Art

 

[jesseeu]

Thanks for the fast reponse,

I was using LD 11. I tried LD 12 but it must be different than doing CHGs in LD 11 to regular sets b/c after entering in the TYPE: 2250, I get ANUM. I don't know what to do from here and I really don't want to mess up the operator phone. Can anyone take me step by step on how to add keys this way?

Thanks

 

[StoneColdphoneman]

Do you have software input output guide book its all in there
If you don’t here you go

REQ aaa Request (aaa = CHG, END, MOV)
TYPE a...a Type of data block (a...a = 1250, 2250, ATT, or PWR)
TN l s c u Terminal Number (l s c u ranges are defined on page 197)
CDEN aa Card Density (aa = SD or DD)
SETN l s c u Second Terminal Number (l s c u ranges are defined on
page 197)
CDEN aa Card Density of Second Terminal Number (aa = SD or DD)
TOTN l s c u To Terminal Number (l s c u ranges are defined on page 197)
CUST xx Customer number associated with this set
ANUM 1-63 Attendant Number
IADN xxxx Individual Attendant DN for this console.
ALPD (NO) YES Alphanumeric Display
DLEN xx Display Length (aa = (8) or 16)
SSU yyyy System Speed Call User list number
ICDR (ICDD) ICDA Internal Call Detail Recording (Denied) Allowed
- ABAN (ABDD) ABDA Abandoned call record and time to answer (Denied) Allowed
CPND (CNDD) CNDA Call Party Name Display feature (Denied) Allowed
- DNDI (DNDD) DNDA Dialed Name Display (Denied) Allowed
LANG (00)-15 Language to download to M2250 on Sysload
EBLF (BLFD) BLFA Enhanced Busy Lamp Field (Denied) Allowed
SGRP (0)- 999 Scheduled Access Restriction Group number
PRES 0-19 ICI keys to have Presentation Status
QTHM (NO) YES Queue Thermometer equipped
- QDIS 0-3 0-19 Queue Thermometer Display position, and ICI key number
ICP (NO) YES Intercept Computer available
- ICT 0-<NIPN> Intercept Computer Terminal or printer number
AADN xxxx Attendant Alternate Answering DN
DNAN (DNAA) DNAD (ANI DN used for 3WT ANI messages)or Outgoing
CDTI2/CSDTI2 route ANDN will be used as DN in ANI
messages
DAPC (DAPA) DAPD Dial Access Prefix on Console
KEY xx aaa yyyy Key (KEY responses begin on page 193)

 

[jesseeu]

Thanks for the quick response,
I was using LD11. I tried going to LD12 but I'm not familiar with this load. It prompts: ANUM after entering in 2250 for TYPE. I don't want to disrupt service to the operator so I don't want to go any further without knowing what I'm doing. Can anyone show me step by step instructions on how to add keys to the console phone?

Thanks,
Jesse

 

[jesseeu]

ok, ignore that last post, i thought it didn't post the first time. Must of been stuck in my cache.

 

[jesseeu]

Can I just <cr> down through the prompts until I get to Keys without changing any other functions?

 

[StoneColdphoneman]

The best way to do this is just keep pressing enter key until you get
Key prompt that you type key number and then ADL


Art

 

[jesseeu]

ok, I tried it and it looked like it was set right. But, when the operator presses the button she just gets a fast busy. this may be something that only pertains to how my system is set up. I might just call it in to Bellsouth.

 

[StoneColdphoneman]

What key did you program that ADL on ? if it’s on 10 or higher that you have to use shift key and that that key key’s go from 0 to 9 and that press sift and you have from 10 to 19

Hope this helps

Art

 

[jesseeu]

I got it to work. She just had to press the key, dial the extension and press it again. On my set I was able to enter in the number in the programming, I guess it's different on a 2250 console.
Thanks a lot for your help,

Jesse