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How do I openBCM 50 error logs? Seems to be a .tar file 1

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rsaculles

Vendor
Jan 4, 2007
3
US
A clients BCM50 constantly fails. The Tech downloaded the log file, that I am unable to open because there is no file extension. I tried using Word , but of course all I got was a bunch of garbage. The was one readable line of text that said...operationallogs.tar.gz

I tries using gzip and winzip to open the file with no success. Any ideas?
Am I even approaching this the right way? Any help is appreciated
 
Hi,
You can view the files using the BCM50 Log Browser. For more information, see “Managing BCM50 Logs,” on page 315 of BCM50 Administration Guide. You can find the document inside the BCM50.
If you are using the BCM50 Element Manager(recommended), the Log Browser prompts you to extract the actual log files from the .tar file. If you prefer, you can use the WinZip application to expand the .tar file into its included log files. As an alternative to using the BCM50 Element Manager Log Browser, you can use an application such as WordPad to view the log files.
See "Extracting log files" at page 333 and "Viewing log files using the Log Browser" at page 335 same document.
aasatekin
 
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