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How do I link lines with greetings?

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ash1057

MIS
Jul 24, 2003
28
US
Hello,

I would like to know if there is a way to set a greeting to a line.

Example;
Right now we have all of our "MAIN" incoming lines going to Greeting 1. We would like to setup seperate Greetings for each line.

Thanks,

Joe
Equipment;
Nortel ICS ver.? and NAM with ver.4
 
You can only set Lines in tables. If you had an ACD you may be able to set greetings for a certain line, but this will put you in que.

Nam
 
You can set up to 4 different ones by using a different table for different lines, then record different greetings for each table. On a NAM, you have tables 1 thru 4 to use.
How many lines are we talking about?

MarvO said it
 
NamLy555 and MarvO1 thanks for your help. MarvO1 to answer your question we have 6 main lines coming in, but 3 need specific greetings and the others can go to a general greeting. So your solution should work for us just fine. Once again thanks for your help.

Joe
 
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