It's called Level 1 or 2 Reset
Check the PDF for full details.
Reset levels
Reset to factory settings is a stand-alone feature that has the following levels of reset:
•
Level 1 reset erases all customer specific data and restores the default configuration for all
components. It leaves the software components untouched. That is, the system has the latest
release and patch level of the software installed on the system. Only the system and user
configuration data is erased and replaced with default values. There is no Ethernet
connectivity to the system during this operation.
•
Level 2 reset erases all customer and system configuration data and all software releases and
patches. It re-installs the configuration that the system had when it was shipped from factory.
Level 2 reset also resets the router firmware to what was shipped from the factory. There is no
Ethernet connectivity to the system during this operation.
Activate the reset feature
You activate the reset feature by pressing the reset switch with a long, thin, non-metallic needle in
the sequence described in the procedure
As you press the reset switch, the LEDs blink in a pre-defined fashion to guide and confirm user
input.
Thanks. What PDF? How do I know I am just doing Level 1 (that's all I need)?
What about doing a reinstall on the Call Pilot to erase all greetings and settings?
Follow the procedures for doing a Level 1 or Level 2 reset -- depending on what your needs are.
NB: Be warned that Nortel have not updated some of their manuals to reflect a difference in performing these resets for Release 5 and above units... You haven't mentioned what release you're on so you'll need to check that.
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