How do I get rid of Footers/Headers when Exporting to Excel

[sparky2708]

I am looking into a problem one of our users has reported when they try to export a Crystal Report in Crystal Enterprise 8.5 to an Excel Document. There is a fix on the Crystal Decision website for Solaris for this problem:
(

http://support.crystaldecisions.com/library/kbase/articles/c2011913.asp).

This doesn't seem to work for Windows. I created an entry in the registry on the machine where CE is installed in My Computer\HKEY_CURRENT_USER\Software\Crystal Decisions\9.0\Crystal Reports\Export\Crxf_xls\ExportPageHeaderFooter and set the value of "(Default)" to no (tried all case variations). I restarted all CE services and exporting to Excel didn't change - it still exports headers and footers. Does anyone have any ideas or any success with this issue on a Windows platform?

 

[sparky2708]

I forgot to mention. Our Crystal Enterprise 8.5 is installed on a Windows 2000 Server. The registry fix was attempted on this Windows 2000 machine, NOT a Solaris machine. Any help would be greatly appreciated.