Hello,
I confess am am not a telco engineer. I am IT that does what is needed on the PBX
We have an office that is having issues with the line in to the PBX. the telco say that they have fixed it so I need to now follow the process to disble and enable the lines to check.
we have documents that a kind fellow wrote a while back for our other offices. The documents are specific and differnt for each office and go like this
2. Disable to problem circuit. Before we can attempt to re-establish the circuit we must make sure all parts are in a disabled state. This will allow us to attempt to restart the circuit in a controlled manner. Below we will disable loop 20 and associated items.
2.1. In overlay 60 disable the loop – DISL 20.
********************************************
2.2. Access Overlay 96 and disable the MSDL – DIS MSDL 4 0 1 ALL
*********************************************
2.3. In overlay 96 disable the associated D-Channel (DCH) – DIS DCH 20
2.4. Now stat the DCH in overlay 96 – STAT DCH 20. It should be ‘DOWN’. If not repeat steps 2.2 and 2.3.
2.5. Go to overlay 60 and check the status of the Loop – STAT 20. No channels should be shown, just the Loop header information.
3. Now to enable the Loop
3.1. In overlay 96 enable the MSDL – ENL MSDL 4 0 1
3.2. Now enable the D-Channel – ENL DCH 20.
3.3. Access overlay 60 and wait for a DCH message.
3.4. Enable the Loop – ENLL 20
3.5. When you have seen the OK response check the status of the loop – STAT 20. You should now see all the channels in and IDLE state, some may be BUSY.
3.6. Wait a few minutes to see if the circuit stays stable. Keep checking using STAT 20.
The crucial part that I don't know is the MSDL. How do I identify the address for our MSDL? once I have this I can then do the rest
thanks so much in advance
I confess am am not a telco engineer. I am IT that does what is needed on the PBX
We have an office that is having issues with the line in to the PBX. the telco say that they have fixed it so I need to now follow the process to disble and enable the lines to check.
we have documents that a kind fellow wrote a while back for our other offices. The documents are specific and differnt for each office and go like this
2. Disable to problem circuit. Before we can attempt to re-establish the circuit we must make sure all parts are in a disabled state. This will allow us to attempt to restart the circuit in a controlled manner. Below we will disable loop 20 and associated items.
2.1. In overlay 60 disable the loop – DISL 20.
********************************************
2.2. Access Overlay 96 and disable the MSDL – DIS MSDL 4 0 1 ALL
*********************************************
2.3. In overlay 96 disable the associated D-Channel (DCH) – DIS DCH 20
2.4. Now stat the DCH in overlay 96 – STAT DCH 20. It should be ‘DOWN’. If not repeat steps 2.2 and 2.3.
2.5. Go to overlay 60 and check the status of the Loop – STAT 20. No channels should be shown, just the Loop header information.
3. Now to enable the Loop
3.1. In overlay 96 enable the MSDL – ENL MSDL 4 0 1
3.2. Now enable the D-Channel – ENL DCH 20.
3.3. Access overlay 60 and wait for a DCH message.
3.4. Enable the Loop – ENLL 20
3.5. When you have seen the OK response check the status of the loop – STAT 20. You should now see all the channels in and IDLE state, some may be BUSY.
3.6. Wait a few minutes to see if the circuit stays stable. Keep checking using STAT 20.
The crucial part that I don't know is the MSDL. How do I identify the address for our MSDL? once I have this I can then do the rest
thanks so much in advance