How do I enable the Destinations tab in CE

[cmanboy]

I have crystal enterprise 10 installed and i want to send scheduled reports via email. But the "Destinations" tab is disabled. How do I turn it on?

 

[Turkbear]

Hi,

From the BOE docs:

Configuring the destination properties for job servers
This procedure applies to the Job Server, Program Job Server, Destination
Job Server, List of Values Job Server, and Web Intelligence Job Server.
For a job server to store output instances in a destination other than the
default, you have to enable and configure the other destinations on the job
servers. See also “Enabling or disabling destinations for job servers” on
page 125.
?? To set the destination properties for a job server
1. Go to the Servers management area of the CMC.
2. Click the link for the job server whose setting you want to change.
3. Click the Destinations tab.
4. Click the link for the destination whose setting you want to set, for
example, FTP.
5. Set the properties for the destination. For information about the
properties for each destination, see:
• “Inbox destination properties” on page 127
• “Unmanaged Disk destination properties” on page 131
• “FTP destination properties” on page 130
• “Email (SMTP) destination properties” on page 128
6. Click Update.
7. Make sure the destination has been enabled. See “Enabling or disabling
destinations for job servers” on page 125.

and from Enabling:

?? To enable or disable destinations for a job server
1. Go to the Servers management area of the CMC.
2. Click the link for the job server for which you want to enable or disable a
destination.
3. Select the check box for each destination you want to support.
4. Click Enable.
To disable destinations, click Disable. When a destination is disabled a
red circle is shown beside the name.
5. If you enabled the destination, you must also configure the destination.
See “Configuring the destination properties for job servers” on page

For Email ( SMTP):

Email (SMTP) destination properties
In this example, the SMTP server resides in the businessobjects.com
domain. Its name is EMAIL_SERV and it is listening on the standard SMTP
port. Plain text authentication is being used, and an account called
BusinessObjectsJobAccount has been created on the SMTP server for
use by the Job Server.
See also “Configuring the destination properties for job servers” on page 126.
Domain Name
Enter the fully qualified domain of the SMTP server.
Server Name
Enter the name of the SMTP server.
Port
Enter the port that the SMTP server is listening on. (This standard SMTP port
is 25.)
Authentication
Select Plain or Login if the job server must be authenticated using one of
these methods in order to send email.
SMTP User Name
Provide the Job Server with a user name that has permission to send email
and attachments through the SMTP server.
SMTP Password
Provide the Job Server with the password for the SMTP server.
From
Provide the return email address. Users can override this default when they
schedule an object.
To, Cc, Subject, and Message
Set the default values for users who schedule reports to this SMTP
destination. Users can override these defaults when they schedule an object.
Add viewer hyperlink to message body
Click Add if you want to add the URL for the viewer in which you want the
email recipient to view the report. You can set the default URL by clicking
Object Settings on the main page of the Objects management area of the
CMC. If you send a hyperlink, the email recipient must log on to
BusinessObjects Enterprise to see the report.)
Users can override this default when they schedule an object.
Attach report instance to email message
Clear this check box if you do not want to attach a copy of the report or
program instance attached to the email. Users can override these defaults
when they schedule an object.
Default File Name (randomly generated)
Select this option if you want BusinessObjects Enterprise to generate a
random file name.
Specified File Name
Select this option if you want to enter a file name. You can also add a variable
to the file name. To add a variable, choose a placeholder for a variable
property from the list and click Add.
Add file extension
Adds the .%EXT% extension to the specified filename. This is similar to
selecting File Extension from the list and clicking Add. By adding an extension
to the file name, Windows will know which program to use to open the file
when users want to view the file.

That should do it...









To Paraphrase:"The Help you get is proportional to the Help you give.."

 

[cmanboy]

Thank you for replying, but when I open up my CMC and go to my servers page all of my servers have "Destinations" disabled. I cant click on any of those tabs.

Here are the server names I have:

Input.servername
Output.servername
servername.cacheserver
servername.cms
servername.eventserver
servername.pageserver
servername.programjobserver *
servername.RAS
servername.reportjobserver *
servername.WCS

The server names with asterisks are the ones that display a Destinations tab, but disabled. I do not have a destinations server, unless it's one of the ones I listed above.

Using crystal configuration manager I set all of these with the same credentials: domain\Administrator

I have Crystal Enterprise 10.0

 

[Turkbear]

Hi,
Sorry, that one was added in BOE XI so CE10 did not have one - the docs I have are for XI.

Are you logged into the CMC as the Administrator ( not just a member of the administrators group)?


Is there any info about disabling that in the admin guide?

( Link to it here, if you don't have one:

http://help.sap.com/businessobject/product_guides/ce10/en/ce10_admin_en.pdf

To Paraphrase:"The Help you get is proportional to the Help you give.."