How do I change the call forward number? 1

[AllanBowker]

I'm in front of my terminal for my meridian system and I don't know what to do as I am new to this system.

I'm logged into the system as the admin (logo)
and I have an extension that is currently call forwarded to an external phone number.

Unfortunately that external number is now dead and I need to change the call forward to a new external number.

How can I do this from the terminal?

 

[johnpoole]

yes but you can't make a hard forward active without remote call forward. ld 20 prt dnb xxxx for the phone number, that will give you the tn. then prt tnb x x x x, or x x for an opt 11. then disu x x then chg aaaa (phone type) tn xxxx, echg yes fdn xxxxxxxx the new forward no answer,

john poole
bellsouth business
columbia,sc

 

[joebacon]

If it's just call forwarded, you can go to the phone hit call forward ....enter your new number ,remember to add a nine(at the front of the number)if thats your access code to get out to the public network and hit call forward again. No need to use the terminal<

 

[mluckie1]

If you change the key and program the same, except with new forward number, the phone should still stay forwarded just to the new number. ECHG YES; ITEM KEY xx cfw xx 9xxxxxxxxxxx