How can I turn the engineering bit on for Octel sierra?

[ttown]

Turning on the engineering bit allows more items to be listed on menu 20. Ther are 2 ways to turn this on, debug and it can also be turned on by dialing in and entering a sequence of DTMF characters. I would like to know how to do this, either way is fine. I am trying to run garbage collect and it isnt currently available as a menu item. Thanks. ttown

 

[kxboy]

You cannot turn the Eng Bit on through debug. If you call on the RDAC modem port, you will get some addtional options on menu 20, one of which, I think, is the option to run garbage collect.

 

[ttown]

OK, that worked. But, how do I turn the engineering bit on. Thanks.

 

[KenMeans]

If you call the rdac number you can run garbage collect from that menu you don't need the bit turned on. Are you trying to do somthing else ?

 

[ttown]

Ken, Yes I'm trying to do software updates and administer patches. But, I have to fork over a couple grand to have this turned on sinced the Lucent folks took over. I shouldn't have to pay this since I own the machines.

 

[KenMeans]

What software level are you at now ?

 

[ttown]

Im at 3.3 and this is an IMA/CA. It is a lucent product. It is a Big Avaya. I have made progress. I know there is a string of dtmf, 64 digits I think, these include the opentrees number and the serial number of the box. There is a program that the engineers at Lucent use to do this, but it can also be punched in manually. I tried capturing the digits when Lucent dialed in and turned the bit on but a Tberd-224 only grabs 17.

Help, Im going crazy not knowing how to do this.! ! !

 

[spmtrt]

Our company owns an Octel Sierra. I also need to know how to turn on the "Service option" that I guess to be what you call the "Engineering bit". Please did you finaly get it ?
No more, I know the phone number of the Octel TAC. The one noticed in the manual isn't correct any more. Do somebody have the last one ?

The garbage collect is possible in our machine without the "service option", but unfortunatly, changing translation tables isn't and I need to do it now.
Thanks .

 

[KenMeans]

Please email me off line Ken@tel-is.com